Updated April 7, 2022
EDI upholds its stringent Security Policy with the following security measures:
Role-Based Usage EDI grants varying degrees of access to users with different levels of authority within a provider practice.
Encryption All communication between you and the EDI server is secured by using SSL AES 256-bit encryption.
Data Security EDI takes all measures to secure your data on our servers, in our data center. Our data center is both physically and electronically secured. Our servers are isolated from the Internet by using a firewall which is a hardware and software system that blocks access by unauthorized parties.
Confidentiality EDI has internal policies that keep your data private and confidential.
Aggregated Data Certain information and/or personal information may be disclosed to third parties in connection with and as necessitated by our normal provision of Services. Additionally, information and/or personal information may be anonymized, aggregated, and used for various business and commercial purposes, but in no event in a matter that is linked to any personally identifiable information, or to profile any individual.
Login ID and Password Access to your account are controlled by a login ID and a password, which you chose. Strict login ID and password rules virtually eliminate unauthorized user from gaining access. We do NOT store a plain text version of your password. Your password is stored using a one-way hash key and verified using the same one-way hash every time you log in, which means no one at EDI knows what password you have chosen. If you ever forget your password, we force you to choose a new one using an email verification check.
Auto-Logoff EDI protects you against accidentally leaving your personal information active on a computer browser screen. The EDI service ends your “session” if you are logged in to EDI but have not actively used the service for a set period of time. This prevents others from accessing your account when you leave a session and forget to log out.
Digital Certificates EDI uses a digital certificate issued by GeoTrust Security Services, a leading Secure Server Certification Authority. This gives you the confidence that you are connected to a site operated by EDI, and authenticated as such.
Sensitive Information EDI handles all your health information with respect to its confidentiality and privacy.
Data Integrity EDI employs the latest products and technology to ensure data is always available and access to the site continues without interruption.
Storage and Maintenance of Information For more information regarding the storage please contact EDI at [email protected]
Firewall We take all reasonable measures to secure your data on our servers, in our data center. Our data center is both physically and electronically secured. Our servers are protected behind the Internet by using a firewall system that blocks access by unauthorized parties.
What can I do to protect my Privacy?
In order to protect your privacy while using the EDI service, you can:
- Never share your sign-in name or password.
- Always sign out when you are finished using the service.
- Choose a strong password that consists of upper and lower case letters and numbers.
- Install and maintain anti-virus software and a firewall on all computers that you use to access the EDI service.
- Promptly install all security and software updates for our iPad/iPhone apps and for your browser.